This Privacy Policy explains how Catherine Baird Books (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal data when you visit or make a purchase from our website.
We are committed to protecting your privacy and handling your personal information in a transparent and secure manner, in accordance with the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws.
1. Who We Are
Catherine Baird Books
20 White Furrows
Cotgrave, Nottingham NG12 3LD
United Kingdom
Email: [email protected]
Phone: +44 078 8340 9444
If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.
2. Information We Collect
We may collect and process the following types of personal data:
a) Information You Provide Directly
- Name and surname
- Email address
- Billing and shipping address
- Phone number
- Payment-related information (processed securely by third-party payment providers)
- Account details (if you create an account)
- Communications sent to us (emails, contact forms, support requests)
b) Information Collected Automatically
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the website
- Referring URLs
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfill orders
- To provide customer support and respond to inquiries
- To manage user accounts
- To improve website functionality and user experience
- To communicate important updates related to your orders or our services
- To comply with legal and regulatory obligations
- To prevent fraud and ensure website security
We only collect data that is necessary for these purposes.
4. Legal Basis for Processing (UK GDPR)
Under the UK GDPR, we rely on the following legal bases to process your personal data:
- Contractual necessity — to fulfill purchases and provide services
- Legitimate interests — to operate, improve, and secure our website
- Legal obligation — to comply with accounting, tax, and regulatory requirements
- Consent — where required, such as for marketing communications or non-essential cookies
You may withdraw your consent at any time.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Ensure proper website functionality
- Analyze website traffic and performance
- Improve user experience
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.
For more information, please see our Cookie Policy.
6. Sharing Your Information
We do not sell your personal data.
We may share your information only with trusted third parties, including:
- Payment processors
- Hosting and infrastructure providers
- Analytics and performance tools
- Legal and regulatory authorities, when required by law
All third parties are required to process your data securely and in compliance with applicable data protection laws.
7. Data Retention
We retain your personal data only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy
- Comply with legal, accounting, and tax obligations
- Resolve disputes and enforce our agreements
When your data is no longer required, it is securely deleted or anonymized.
8. Your Data Protection Rights
Depending on your location, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (“right to be forgotten”)
- Restrict or object to data processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us at [email protected].
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
10. International Data Transfers
Your data may be processed outside the United Kingdom where necessary. In such cases, we ensure appropriate safeguards are in place, including standard contractual clauses or equivalent legal mechanisms.
11. Children’s Privacy
Our website is not intended for children under the age of 16, and we do not knowingly collect personal data from children.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. The updated version will be posted on this page with a revised “Last updated” date.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Catherine Baird Books
20 White Furrows, Cotgrave, Nottingham NG12 3LD
United Kingdom
📧 [email protected]
📞 +44 078 8340 9444